ThinkoutThinkout Support
Email jakub@jakubzajicek.com and we'll get back to you within 2 days.
Questions people ask
Can I use Thinkout without the AI notes? Coach's notes are how Thinkout trains you, so the app needs them: your checks and your progress come from them. Only your words go to the AI service, never your name or email. To stop, open Settings and tap Delete my account and data.
Coach hasn't read my Thinkout yet. When Coach can't be reached (no connection, for example), your Thinkout is saved and counts for your streak. Coach reads it as soon as it can, and your checks show up then.
How do rematches work? Each chapter ends with a rematch of your weakest Thinkout, so you see how far you came.
What happens when I finish the path? You did every Thinkout. We keep adding new ones, from what people tell us, so email us what you'd like to practice. Until new ones land, every day is a rematch, your weakest first.
How do I delete my data? Open Settings and tap Delete my account and data. It deletes your account and your backup from our server, and everything in the app on your phone. It can't be undone.
I got a new phone. Can I get my progress back? Your backup comes back when you put the app back on the same phone. Moving it to a new phone isn't possible yet.
How do I cancel my subscription? In your iPhone's Settings, tap your name, then Subscriptions, then Thinkout. You can also open it from Thinkout: Settings, Manage subscription. Apple handles all payments and refunds.
I paid, but Thinkout asks me to subscribe again. Open the paywall or Settings and tap Restore. It finds what your Apple Account bought. If that doesn't help, email us.
Coach's check feels wrong. Coach's notes come from AI, so they can miss. Tap Try again and say it your way. If it still feels unfair, email us the Thinkout's name and your answer, and we'll look at it.